Useful information for cars
The rental cars can be hired at the following locations. Please note that not all vehicles are available at every below mentioned location.
When picking-up your rental car at the International Airport of Santiago de Chile or national airports in other cities, extra fees between 20 and 75 EUR (approx. 26 – 97 USD) apply.
If you do not return the car at the location where you picked it up, an additional one-way-premium (also called drop-off fee) will be charged. The amount depends on the distance between both locations and the car category. The fee may vary according to the price policy of each car rental agency. Please contact us for more information. The following overview shall only serve you as a reference.
|Distance in km||Drop off fee|
|0 – 150||From 50 USD|
|151 – 300||From 85 USD|
|301 – 450||From 135 USD|
|451 – 600||From 180 USD|
|601 – 750||From 220 USD|
|751 – 1,000||From 285 USD|
|1,001 – 1,500||From 390 USD|
|1,501 – 2,000||From 485 USD|
|2,001 – 2,500||From 660 USD|
|2,501 and more||From 910 USD|
With a Chilean rental car you are allowed to cross the border to Argentina. However, we would like to advise you that additional costs for comprehensive collision insurance and auto liability insurance, which are valid in Argentina, as well as notary permission, will be charged. The cost depends on the car rental agency and the time you would like to spend in Argentina. These costs amount to approximately 125 USD (valid for max. 15 days) to 320 USD (valid for a max. of 90 days). Some car rental agencies limit the permit to a maximum of 30 days. Please always inform us in advance – ideally the day of your reservation – if you are planning to travel to Argentina. The process to acquire the necessary papers and permits takes some time and we always want to make sure that you receive these documents together with your car.
Coverage: The Collision Damage Waiver has the same coverage as in Chile. The liability insurance covers a maximum of 200,000 USD for personal injury or death and a maximum of 40,000 USD in case of damage to property.
It is not permitted to drop Chilean rental cars off in Argentina!
In Chile, the liability insurance is quite low and only covers about 13,000 USD. It covers only personal injury, but not damages to property. However, the coverage of our rental cars is approximately 20,000 USD for damages and 400,000 USD for personal injury or death. Please note that the coverage of each car rental agency may differ; the above mentioned numbers are for reference only. When quoting your car with us, we indicate the coverage of the insurance related to your rental car. Please contact us if you would like additional insurance to increase your coverage.
All rental cars include a Collision Damage Waiver Insurance (CDW). Depending on the car rental agency and the preferences of our clients, the CDW may include a deductible. Generally, lower rental tariffs mean lower insurance coverage. Further, we advise you that many agencies exclude certain claims (e.g. damage to rims or wheels, roll-over of the car, glass breakage). We offer an extended coverage by means of supplementary insurances. Please contact us for further information!
Please note that due to some areas with poor road conditions (unpaved roads), higher insurance costs are required in Patagonia (Coyhaique, Puerto Natales, Punta Arenas) than in the rest of Chile. This results in higher car rental tariffs in these locations.
All car models, independent of category, include unlimited mile usage. The exceptions to this are the Campers where an average of 125 miles/day is allowed. Each additional mile will be charged with 0,50 EUR (approx. 0.65 USD). Please see the special conditions for Camper rentals.
Additional equipment can be booked at an extra fee. The following equipment is available: GPS device, baby seats, spare wheel, petrol cans (by law only for pickup trucks on the loading area allowed!), snow chains, ski rack, cover for pickup, camping equipment.
Our rental rates allow registering a second driver at no additional cost. The personal information of both drivers must be provided to us as they must both be registered in the lease contract (Exception for camper rentals, see Campers information!).
When picking up the vehicle, a voucher of your credit card will be created and must be signed in person. It is therefore essential that you have a credit card with a minimum cover of USD 1,200 (or more, depending on the value of the car rental) with you. The voucher is for warranty purposes and is given back to you with proper return of the vehicle, provided there are no objections.
In the case of an accident, calling the police is mandatory, so that the damage can be reported, regardless of the severity of the damage. The insurance in the contractually agreed scope will be liable only when delivering the police report. The duty of the police report for insurance purposes also applies to cases in which your vehicle is damaged (not in an accident) or you caused damage to the car. In addition, you must promptly notify your car rental company so that it is informed about the accident/damage.
The right car choice for your trip to Chile depends on the number of passengers traveling with you and the luggage you carry with you. Additionally the planned route is decisive for choosing the right car.
Large parts of the Pan-American Highway, and other highways in Chile, are modern and well maintained. They are easily accessible with any type of car. In contrast, many feeder roads into national parks, the roads in the parks, and around the Andes Mountains are usually bumpy roads. This is true both for the far north (Atacama), the Andes in central Chile and the south (Patagonia). Ideally, you should choose a vehicle with higher ground clearance and/or 4-wheel drive for these routes. For extreme tours in the Andes or the Carretera Austral, we recommend, at minimum, a car with 4-wheel drive.